AI and big data innovations are at the heart of LG's digital transformation (DX)
that is creating value and experiences never before thought possible.
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- Digital transformation through DX
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LG recognizes the importance of an accelerated digital transformation in increasing its value for customers in the Fourth Industrial Revolution, and is focusing its R&D efforts on AI, big data, cloud, robotics, self-driving, etc. as the catalysts for a digital transformation acceleration.
For LG, digital transformation is an overarching pursuit to bring about innovations in its strategies, organization, processes, business models, etc. LG introduces innovations in its products and services to ultimately provide unprecedented value, by understanding the changing dynamics in the user-technology relationship and adjusting how it communicates and operates.
- Customers for life
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LG's products and services are designed to specifically address the pain points of customers. The creation of such customer-centric solutions requires an intimate understanding of our customers, in the process of which LG is able to plan and deliver consumer experiences that are winning customers over.
Each LG subsidiary has a Chief Digital & Data Officer who spearheads customer experience innovations through breakthroughs in advanced technology (AI, big data) and the optimization of products, services, sales, quality, and production methods.
- On the doorstep to the future
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LG Sciencepark is where subsidiaries such as LG Electronics, LG Display, LG Innotek, LG Chem, LG Energy Solution, LG Household & Health Care, LG Uplus, and LG CNS are discovering ways to achieve digital transformation to reach new heights and create growth engines.
LG and LG AI Research, with their leading global human resources, are creating cutting-edge AI solutions, identifying the industry best practices, and optimizing R&D and training resources in support of LG's commitment to AI development.